When The Client Wants Extra: A Client Care Training

When The Client Wants Extra: A Client Care Training

25.00

There will come a time when a client wants something 'extra.' They'll want help with an issue that's not your area of expertise, or for additional hours at no extra cost, or for you to do for them when they've paid you to advise them. This video training & companion PDF will give you the best way forward.

Add To Cart

Watch the training & find in the companion PDF the following:

  • Every way a client can ask for extra
  • A Template Email Response For When Client Wants Additional Service Provided As Part Of Their Current Package (Sent From You) 
  • A Template Email Response For hen Client Wants Additional Service Provided As Part Of Their Current Package (Sent From Assistant)  
  • A Template For Verbally Setting Boundaries With Clients
  • Clarity on How To Give Bonuses in a Way That Feels REALLY Good to You

With your purchase, you'll get a PDF with the link & password to watch the training in your browser.